We strongly believe in minimizing the data we collect and limiting its use and purpose. We collect data only when you have given us permission, when it is necessary to deliver our sites or interact with them, or when we might be required or permitted for legal compliance or other lawful purposes. Before we get into the details, here is a summary of our privacy practices.
Communication
| Do we give advance notice when making changes to our privacy policy? | Yes |
| Do we send a means to opt-out of push notifications or marketing communications? | Yes |
Your Data
| Do we sell your personal information? | No |
| Do we share or sell aggregate information? | Yes |
| Do we share your data with third-party API partners? | Yes, with your consent |
| Do we use sensitive categories of data like health information? | Yes, with your consent |
| Do we use your contact list? | No |
| Do we delete your data when you request account deletion? | Yes |
| Do we retain your data? | Yes |
Privacy Controls
| Can you control who sees your activity and content? | Yes |
| Can you control who sees your location? | Yes |
| Are your privacy controls set to Everyone by default? | Yes |
| Can you download and delete your data? | Yes |
| Do all members have the same privacy tools regardless of where they live? | Yes |
Tracking
| Do we track your device location? | Yes, with your consent |
| Do we track your device location when you are not using our website or mobile app? | No |
| Do we use cookies or other tracking technologies? | Yes, with your consent |
| Do we track your browsing activities on other sites? | No |
| Do we listen or watch you using your device’s microphone or camera? | No |
Introduction
Overall, much of what you likely consider personal information is collected directly from you when you create an account or purchase a subscription, request assistance from our support team, or participate in surveys or apply for a job. However, we also collect additional information to ensure necessary and optimal performance of FitTrend. Although, these collection methods may not be obvious to you. Therefore, our privacy policy exists to keep you informed of what specific personal information we collect and how we use it.
FitTrend operates from the United States. If you are located outside of the United States and choose to use FitTrend or provide information to us, you understand and acknowledge that your information will be transferred, processed, and stored in the United States, as it is necessary to provide FitTrend according to the Terms of Service. United States privacy laws may not be as protective as those in your jurisdiction.
How FitTrend Uses Information
To provide our Services
We use the information we collect and receive to provide our services (collectively called “FitTrend”). This enables you with the ability to:
- Record your activities – For example, record an activity such as a walk or run, and other details such as how you feel, heart rate, gear, and location the activity occurred.
- Analyze your performance – For example, to compare your effort, analyze your activities, and (with your consent) use your data from third-party services to provide you with interesting and useful analysis.
- Manage your Goals – For example, set short term and long term goals around time, distance, number of activities, and calories.
- Include your data from third-party partners – For example, connect to other services (with your permission) and incorporate data relating to your profile, activities, weight, and heart rate into your FitTrend account.
- Interact with other FitTrend members – participate in leaderboards and groups, follow other members, allow members to follow you, and use features to help members interact with each other.
- To visualize your data in new and unique ways. For example, to create charts and leaderboards from data you record in your FitTrend account.
Based on your privacy controls, your information, including parts of your profile, members you follow and who follow you, your activities, your leaderboards, your charts, the devices you use, and cheers you give and receive will be shared on FitTrend so that you may be able to participate on FitTrend. FitTrend does not allow non-members access to your information. You can adjust what information is available to members within the settings of your account.
To Customize your experience
We use the information we collect about you and your activities to customize your experience. For example, we may suggest certain features within FitTrend based on the activities you do, or types of charts or leaderboards you create.
To protect you and FitTrend
We use the information we collect to protect members, promote safety, and enforce Terms of Service and Community Standards. For example, we will remove content and well as suspend or terminate accounts that violates our Terms of Service or Community Standards.
To improve FitTrend
We use the information we collect to analyze how members use FitTrend, and to develop new features and improve existing functions. We may use third party tools and services to gain insights to help us improve FitTrend.
To communicate with you
We use the information we collect to provide technical support or respond to your feedback. We may also use the information we collect to market and promote FitTrend and other commercially available products and services. However, we will not communicate certain types of messages and push notifications that you have opted out to receive.
To process your subscription
We use the information we collect to process your subscription.
How We Protect Your Privacy and Information
We take several measures to safeguard the collection, transmission, and storage of all data we collect. We employ reasonable protections for your information that are appropriate for its sensitivity. For example, FitTrend uses industry standard Secure Sockets Layer (SSL) technology that allows for the encryption of personal information and credit card numbers. Furthermore, FitTrend engages providers that are industry leaders in online security, to strengthen the security of FitTrend. Also, FitTrend is registered with site identification authorities so your web browser can confirm FitTrend’s identity before any personal information is sent. In addition, FitTrend secure servers protect this information using firewall technology.
Communication
We offer various ways to manage the notifications you receive. You can choose to stop receiving certain emails and notifications within your account settings. You may also unsubscribe to any marketing or promotional emails by following the instructions contained at the bottom of those marketing or promotional emails. However, we generally do not offer an option to unsubscribe to administrative or service-related emails since they are necessary to inform you about important changes to our policies, or to confirm a purchase.
Do we give advance notice when making changes to our privacy policy?
Yes. We believe it is important to give users time to review our upcoming changes and decide whether to continue using FitTrend. If you object to any of the changes to this Privacy Policy, you should stop using FitTrend and delete your account. We will post these changes in a timely manner. If we make material changes, we will provide prominent notice.
Do we send a means to opt-out of push notifications or marketing communications?
Yes. Any marketing communication will have an opt-out option. Additionally, push notifications and other types of communications can be managed through the account settings in your FitTrend account.
Your Data
You may correct, amend, or update your profile or account information at any time within your account settings. However, if you need help correcting inaccurate information, please contact us.
Do we sell your personal information?
Absolutely not! The personal information that you share with us helps improve your experience on FitTrend. We collect basic account information such as your name, password, email address, gender, weight, date of birth, the data you create while using FitTrend, and location to tailor FitTrend to you. Additionally, we only require an email address and password to use the basic features of FitTrend. You have complete control of what data is stored in your profile.
Do we share or sell aggregate information?
Yes. We aggregate information which anonymizes our user accounts. This data helps us understand demographic information about our users and helps us determine the best features to incorporate into FitTrend. Sometimes, we share through blogs or third party partners information about our users as a whole.
Do we share your data with third-party API partners?
Yes. However, we will only share your data if you give us permission to do so. Permission is given within FitTrend when you request to enable an integration with a third-party service. For example, you may want to include your Fitbit activities and steps into your FitTrend account. We will only share the minimum amount of your data required after you grant us permission. Furthermore, we typically strive for read-only integrations which means we add your data from a third-party service into your FitTrend account. This does not require us to add your FitTrend data to a third-party service.
Specifically, the use of information received from Fitbit Web APIs will adhere to the Fitbit Web API Health Research Policy, including the Limited Use requirements.
Do we use sensitive categories of data like health information?
Yes, but only do so with your consent. Typically, you will create health information related to your activities, weight, heart rate, how you feel, or other measurements and indicators. We cannot collect this information without your explicit consent to process your health information. However, you can withdraw your consent that allows FitTrend to process your health information at any time by deleting your FitTrend account.
Do we use your contact list?
No. It is our core believe that you will decide who you will follow or allow to follow you. We are not interested in how people are connected within our platform to each other. We care about creating the best features to help you achieve your personal best.
Do we delete your data when you request account deletion?
Yes. At anytime you can request that we delete your account. This will permanently and irreversibly delete your personal data from our systems. Once deleted, your data, settings, activities, charts, leaderboards, and other data associated with your account cannot be restored. Also, it may take up to 90 days to delete your personal information and system logs from our systems. However, we may retain data to comply with legal obligations or take other actions permitted by law.
Do we retain your data?
Yes. We retain your data within our system until we delete it, or you request for us to delete your data. However, we may retain data to comply with legal obligations or take other actions permitted by law.
Privacy Controls
Can you control who sees your activity and content?
Yes. FitTrend provides options within your account to control who can see your activities and content. You determine if your content is available to Everyone, your followers, or only you. At anytime, you can update your privacy settings within your account settings. Additionally, you can set who can see a specific activity when saving data in FitTrend.
Can you control who sees your location?
Yes. Within your account settings, you can set your location. Additionally, you can determine if everyone, your followers, or only you can see your location.
Are your privacy controls set to Everyone by default?
Yes. By default privacy controls are set to Everyone, which means everyone will be able to see the content you post. We encourage you to review your account settings and decide what is appropriate for you.
Can you download and delete your data?
Yes. Please contact us through your account to request a download of your data, or for us to delete your data.
Do all members have the same privacy tools regardless of where they live?
Yes. We provide the same privacy tools and controls to all of our members worldwide. You may have particular rights available to you if you reside in certain locations, such as Brazil, California, or the European Economic Area (EEA).
Tracking
Do we track your device location?
Yes. However, we require your consent. Currently, location information and the permission to access it is in your account settings. Some third-party services may contain location information such as a bike route or running trail that may be saved within your activities. However, you have control whether everyone, your followers, or only you can see them.
Do we track your device location when you are not using our website or mobile app?
No. We do not track your device’s location when you are not using FitTrend’s website or mobile application.
Do we use cookies or other tracking technologies?
Yes. We utilize cookies and other tracking technologies on our sites and mobile applications which allow us to track your browsing behavior, such as links clicked, pages viewed, and account settings. Specifically, the data we collect relates to your interactions with FitTrend or third-party features within FitTrend. These technologies also automatically collect data to measure FitTrend’s performance and improve our systems. For more information, and to learn how to manage cookies and other technologies we use, please visit our Cookies Policy.
Do we track your browsing activities on other sites?
Absolutely not! We are only interested in what content on our websites you look at and which features in FitTrend you use.
Do we listen or watch you using your device’s microphone or camera?
Absolutely not! We do not need information from your device’s microphone or camera to achieve our mission and provide you with a top notch fitness and activity tracking platform.
Third Party Business via API or Other Integrations
We enable you to share your information and content with third party apps or websites that integrate with FitTrend. No data will be shared with third party apps or websites without your consent. However, information collected by these third parties is subject to their terms and policies. FitTrend is not responsible for the terms or policies of third parties.
Affiliates and Acquirors of our Business or Assets
We may share your information with affiliates. However, affiliates are required to comply with the terms of this Privacy Policy with regard to your information. In the event that FitTrend becomes involved in an acquisition or merger of its assets, bankruptcy, reorganization, or other similar transaction, we may share or transfer your information in connection with such transaction.
Legal Requirements
We may preserve and share your data or personal information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is allowed by the law or reasonably necessary to comply with the law. This includes responding to court orders, warrants, subpoenas, or other legal or regulatory process.
Furthermore, we may also retain, preserve, or disclose your information if we determine that this is reasonably necessary or appropriate to prevent any person from death or serious bodily injury, to address issues of national security or other issues of public importance, to prevent or detect violations of our Terms of Service or fraud or abuse of FitTrend or its members, or to protect our operations or our property or other legal rights, including by disclosure to our legal counsel and other consultants and third parties in connection with actual or potential litigation.
DMCA Notices
We may share your information with third parties when we forward Digital Millennium Copyright Act (DMCA) notifications, which will be forwarded as submitted to us without any deletions.
Privacy Policy Changes
We reserve the right to modify our Privacy Policy at any time. We will post these changes in a timely manner. If we make material changes, we will provide prominent notice. Regardless, we encourage you to review this Privacy Policy occasionally. If you object to any of the changes to this Privacy Policy, you should stop using FitTrend and delete your account.
We hope the information in our Privacy Policy provides you with clear information about the technologies we use and the purposes for which we use them. However, if you have any additional questions, please contact us.
Last Revised: May 21, 2022